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By accessing or using www.socialtel.com (the “Site”), including our booking engine, newsletter signup, and loyalty program (collectively, the “Services”), you agree to be bound by these Terms of Use (“Terms”). If you do not agree to these Terms, please do not use the Site or Services.
You represent and warrant that you are at least the age of majority in your jurisdiction and capable of entering into a legally binding agreement. If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
You are authorized to use the Site and Services strictly for lawful purposes. By accessing or utilizing the Site or Services, you agree to:
I. Provide accurate, current, and complete information whenever prompted or required by the Site or Services.
II. Use the Site and Services in a manner consistent with applicable laws, regulations, and industry standards.
You expressly agree that you shall not engage in any activities that:
I. Misuse, exploit, or abuse the functionality or features of the Site or Services, including but not limited to unauthorized access, hacking, data mining, scraping, introducing malicious code, or otherwise disrupting the integrity or performance of the Site or Services.
II. Violate any local, national, or international laws, regulations, or ordinances, or engage in any conduct that would give rise to civil or criminal liability.
III. Infringe upon the rights of the Company or any third party, including intellectual property rights, privacy rights, or proprietary interests.
IV. Facilitate, promote, or engage in any fraudulent, deceptive, or harmful practices, including impersonation, phishing, or dissemination of misleading information.V. VI. Attempt to gain unauthorized access to any accounts, systems, data, or networks connected to the Site or Services.
Use the Site or Services in any manner that could interfere with the availability, reliability, or security of the Site for other users.
You further agree not to:
I. Reproduce, duplicate, copy, sell, trade, resell, or exploit any portion of the Site or Services for commercial purposes without prior written authorization from the Company.
II. Use automated systems, software, or tools, such as bots, crawlers, or spiders, to access or collect data from the Site or Services without explicit consent. Circumvent, disable, or otherwise interfere with any security-related features of the Site, including features that restrict or monitor usage or enforce limitations on use.
The Company reserves the right to investigate and take appropriate legal action against any user who violates these terms, including, but not limited to, suspension or termination of access to the Site and Services and reporting violations to law enforcement authorities where applicable.
I. By making a booking through our Site, you represent and warrant that all information provided, including but not limited to the number of guests, arrival and departure dates, and any special requirements, is accurate and complete.
II. All bookings are subject to availability at the time of reservation, and prices may change without prior notice. Confirmation of your reservation will be provided upon successful completion of the booking process.
I. Prices displayed on the Site are quoted in THB or USD and may exclude taxes, fees, or additional charges, which will be itemized during the booking process.
II. By completing the booking, you authorize us, including our third-party payment processors, to charge the payment method you provide for the total amount due, including any applicable taxes, fees, or other charges as outlined at the time of booking.
III. All payments are non-transferable and must be made in accordance with the terms specified during the booking process.
I. Specific cancellation terms, refund eligibility, and any applicable no-show fees will be provided during the booking process and included in your booking confirmation. It is your responsibility to review and understand these terms prior to completing the booking.
II. Cancellations or modifications must be made in accordance with the terms outlined in your booking confirmation. Requests that do not comply with these terms may result in forfeiture of payments made.
III. We reserve the right to update or modify our cancellation and refund policy at any time, provided that changes will not apply retroactively to existing bookings.
I. Enrollment in our loyalty program requires the submission of accurate and complete personal information, including but not limited to your name, valid contact details, and any other information required during registration.
II. By enrolling, you agree to abide by all terms, conditions, and guidelines associated with the loyalty program.
III. Program benefits, rewards, and associated terms are subject to change at our discretion, and we reserve the right to modify, suspend, or terminate the program or your membership at any time without prior notice.
I. You are solely responsible for maintaining the confidentiality of your loyalty program account credentials, including your username, password, and any other security information.
II. You agree to notify us immediately if you become aware of any unauthorized access to or use of your loyalty account.
III. We are not liable for any losses or damages resulting from unauthorized account access unless such access results from our negligence or willful misconduct.
IV. Accrued rewards or benefits are non-transferable, non-refundable, and may be subject to expiration as specified in the program’s terms.
I. All content, including but not limited to trademarks, logos, text, images, videos, designs, software, and other materials on the Site, is the exclusive property of Socialtel or its licensors and is protected by copyright, trademark, and other applicable intellectual property laws.
II. You are not granted any rights or licenses to use, reproduce, modify, transmit, distribute, or create derivative works of any content from the Site without the prior written consent of Socialtel, except as expressly permitted by these terms or applicable law.
III. Unauthorized use of the Site’s content may result in legal action and termination of your access to the Site.
I. By submitting any content to the Site, including but not limited to reviews, comments, feedback, or other contributions (“User Content”), you grant Socialtel a non-exclusive, worldwide, royalty-free, irrevocable, sublicensable, and transferable license to use, reproduce, display, modify, distribute, and otherwise exploit such content in connection with the operation, marketing, and promotion of the Site and Services.
II. You represent and warrant that:
• You own or have the necessary rights, licenses, and permissions to upload, submit, or share such User Content.
• The User Content does not violate any applicable laws, infringe upon any third-party intellectual property rights, or contain defamatory, obscene, or otherwise objectionable material.
III. Socialtel reserves the right, but is not obligated, to review, monitor, or remove User Content at its sole discretion, without notice, if it is deemed to violate these terms or applicable laws.
IV. Socialtel shall not be liable for any misuse, modification, or unauthorized access to User Content by third parties.
V. Any feedback, suggestions, or ideas submitted to Socialtel shall be considered non-confidential, and Socialtel shall be entitled to use such feedback without restriction or compensation to you.
I. The Site and Services are provided on an "AS IS" and "AS AVAILABLE" basis, without any warranties or representations of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or any guarantee of accuracy or reliability.
II. Socialtel makes no warranty that:
• The Site or Services will operate uninterrupted, error-free, or securely.
• The Site or its servers will be free from viruses, malware, or other harmful components.
• The information provided on the Site will be accurate, complete, or up-to-date.
III. Your use of the Site and Services is at your sole risk. Socialtel disclaims all liability for any reliance you place on the content or functionality of the Site.
I. To the maximum extent permitted by applicable law, Socialtel, its affiliates, officers, directors, employees, or agents shall not be liable for any:
• Indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of revenue, profits, data, or business opportunities, arising from or related to your use of the Site or Services, even if we have been advised of the possibility of such damages.
• Damages resulting from errors, interruptions, delays, or the inability to access or use the Site or Services.
II. In no event shall Socialtel's total liability, whether in contract, tort, strict liability, or otherwise, exceed the total amount you paid to Socialtel for the specific booking or service in question that gave rise to the claim.
III. Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. If these laws apply to you, some or all of the above disclaimers or limitations may not apply, and you may have additional rights.
IV. Your use of the Site and Services constitutes acknowledgment and acceptance of these disclaimers and limitations of liability.
The Site may contain links to third-party websites that are not owned or controlled by Socialtel. We are not responsible for the content, privacy policies, or practices of any third-party websites. You access any third-party website at your own risk.
We reserve the right to modify or discontinue the Site or any Services at any time without notice. We may also update these Terms from time to time by posting a revised version on the Site. Your continued use of the Site following any changes indicates your acceptance of the new Terms.
These Terms and your use of the Site are governed by the laws of Thailand, without regard to conflict of law principles. Any dispute arising out of or related to these Terms shall be resolved exclusively in the courts located in Thailand, and you consent to the exercise of personal jurisdiction in those courts.
We reserve the right to suspend or terminate your access to the Site or Services at any time, with or without cause or notice, including if we believe you have violated these Terms.
If you have any questions or concerns regarding these Terms, please contact us at:
Email: letsgo@socialtel.com
Address: 200 Jasmine International Tower, Unit 2302A, 23rd Floor, Moo 4, Chaeng Watthana Road, Pak Kret Subdistrict, Pak Kret District, Nonthaburi Province, Thailand.
